Refund policy

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is smushed, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please contact hello@whimcottoncandy.com if you have any questions.

Exceptions / non-returnable items
Our items cannot be returned since they are perishable goods. Please review items before purchasing. Please get in touch if you need to edit your order or if have questions or concerns about your specific item.

Refunds 
If your refund is approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.