We keep it simple and clean. Our cotton candy is handcrafted using only the finest vegan sugar, premium flavor extracts and emulsions, and a touch of food coloring. Prefer to skip the dye? We offer tons of dye-free flavors too.
Can we customize the color and flavor of your cotton candy?
Absolutely! Flavor and color customization is part of every cart service — we love bringing your theme to life. For fully custom packaged cotton candy orders, reach out to us at hello@whimcottoncandy.com and we'll figure out exactly what you need.
Do you offer allergy-friendly cotton candy options?
We do our best to accommodate various dietary needs! Our cotton candy is vegan, gluten-free, and we offer dye-free flavors. For specific allergy concerns, please email us at hello@whimcottoncandy.com.
How do you make cotton candy?
Magic, obviously. 🪄 The center of our machine spins at high speed while running extremely hot. When we pour in our handcrafted sugar, it melts just before caramelizing and gets spun out into delicate threads as it rapidly cools. With a little skill and a lot of practice, we catch it on a cone — and voilà, the best cotton candy you've ever tasted!
What types of events do you serve?
All of them! Birthdays, weddings, baby showers, corporate events, school functions, brand activations, holiday parties. If you're celebrating, we want to be there.
How far in advance should I book?
We recommend booking at least 6–8 weeks in advance for birthday parties and smaller events, and 4–6 months in advance for weddings and large corporate events. The sooner you reach out, the better (especially during peak seasons and holidays)!
When do we pick our flavors?
Once your contract is signed and deposit is received, we'll send over a form to confirm our arrival time, choose your handcrafted flavors, and pick your toppings.
I submitted an inquiry but haven't received an email.
Thanks for reaching out! Once submitted, our inquiry form automatically sends our pricing guide to the email you provided — so double-check that it was entered correctly. If it's not in your inbox, check your spam or promotions folder. Still nothing? Email us directly at hello@whimcottoncandy.com and we'll sort it out.
How far do you travel for events?
We're based in Downtown Pensacola, Florida. Travel fees apply for events outside our standard service area. Include your event location in your inquiry form and we'll let you know what's possible.
I have a question that's not covered here.
We'd love to hear from you! If you're ready to book, include your question in the 'tell us more' section of our inquiry form. For anything more pressing, shoot us an email at hello@whimcottoncandy.com or give us a call/text (850)207-4183 — we'll get back to you as soon as we can.
